How to: Set Up Customer Order Notification Messages

When an order is picked and ready for collection, you can have the system send the customer a message that he or she can now collect the order. This is done on the Customer Order Setup page where different setup options for customer orders are available.

To set up customer orders with a notification message to be sent when the order is ready for collection

  1. Navigate LS Retail - InStore Management - Customer Order - Administration - Customer Order Setup.
  2. On the Click and Collect FastTab, select the Send Messages check box.

Note: For the notification message to be sent in an email, the SMTP Mail Setup must be configured.